{"id":13,"date":"2026-09-25T18:08:58","date_gmt":"2026-09-25T18:08:58","guid":{"rendered":"https:\/\/all-in-gasgmbh.com\/?page_id=13"},"modified":"2026-10-15T19:44:53","modified_gmt":"2026-10-15T19:44:53","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/all-in-gasgmbh.com\/fr\/refund_returns\/","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62da7bf e-con e-atomic-element e-flexbox-base e-default-div e-a04520f\" data-id=\"62da7bf\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"62da7bf\">\n    \t\t<div class=\"elementor-element elementor-element-3eb0601 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"3eb0601\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Return &amp; Refund Policy<\/h1><p><strong>Effective Date: September 29, 2026<\/strong><\/p><p>At <strong>All IN GasGmbH<\/strong>, we aim to provide a clear and transparent shopping experience. Please review this Return &amp; Refund Policy carefully before placing an order.<\/p><p>This policy applies subject to any mandatory consumer rights and other rights provided under applicable German and European Union law.<\/p><h2>1. Return Eligibility<\/h2><p>Customers may request a return within <strong>14 calendar days of receiving their order<\/strong>, unless a different period is required by applicable law.<\/p><p>To request a return, the customer must contact <strong>All IN GasGmbH within 14 days of receiving the product<\/strong> by email or through our available contact methods.<\/p><p>Unless otherwise required by applicable law, returned products should:<\/p><ul><li><p>Be unused and in their original condition.<\/p><\/li><li><p>Be returned in their original packaging where reasonably possible.<\/p><\/li><li><p>Not be damaged, altered, or modified by the customer.<\/p><\/li><li><p>Include applicable accessories, documentation, or other items supplied with the product.<\/p><\/li><li><p>Be accompanied by proof of purchase or a valid order number.<\/p><\/li><\/ul><p>Products damaged due to misuse, improper handling, or unauthorized modification may not be eligible for a refund.<\/p><p>Nothing in this policy limits any mandatory rights available to consumers under applicable law.<\/p><h2>2. How to Request a Return<\/h2><p>A return request must be submitted <strong>within 14 calendar days of receiving the product<\/strong>.<\/p><p>Customers may request a return by:<\/p><ul><li><p>Sending an email to <strong><a href=\"mailto:info@all-in-gasgmbh.com\">info@all-in-gasgmbh.com<\/a><\/strong>; or<\/p><\/li><li><p>Contacting <strong>All IN GasGmbH<\/strong> using the contact details provided at the end of this policy.<\/p><\/li><\/ul><p>When submitting a return request, please provide:<\/p><ul><li><p>Your order number.<\/p><\/li><li><p>Your name and contact information.<\/p><\/li><li><p>The reason for the return, where applicable.<\/p><\/li><li><p>Relevant photos if the product is damaged, defective, or incorrect.<\/p><\/li><\/ul><p>After reviewing your request, we will provide the appropriate return instructions.<\/p><p><strong>Please do not send products back without first contacting us and receiving the relevant return instructions.<\/strong><\/p><h2>3. Return Inspection<\/h2><p>Returned products may be inspected after they are received.<\/p><p>We will review the condition of the returned product and whether the applicable return requirements have been met.<\/p><p>Where permitted by applicable law, a reduction in the refund may apply if a product has been handled beyond what is necessary to establish its nature, characteristics, and functioning.<\/p><h2>4. Refunds<\/h2><p>Once the returned product has been received and reviewed, we will process the applicable refund.<\/p><p><strong>Approved refunds will be issued within 10 business days of receiving the returned product<\/strong>, subject to the applicable legal requirements and completion of the return inspection.<\/p><p>Where a refund is approved, it will generally be made using the <strong>same payment method used for the original transaction<\/strong>, unless otherwise agreed or required by applicable law.<\/p><p>For bank transfer orders, we may request the customer&#8217;s appropriate bank account information where necessary to process the refund.<\/p><p>The time required for the refunded amount to appear in the customer&#8217;s account may vary depending on the payment provider or banking institution.<\/p><h2>5. Products That May Be Excluded From Return<\/h2><p>Certain products may be excluded from withdrawal or return rights where an applicable legal exception applies.<\/p><p>Depending on the product and applicable law, examples may include:<\/p><ul><li><p>Products that are hazardous or subject to specific regulatory requirements.<\/p><\/li><li><p>Products that cannot be returned for health, safety, or hygiene reasons after being opened, where a legal exception applies.<\/p><\/li><li><p>Products that have been altered or modified at the customer&#8217;s request.<\/p><\/li><li><p>Products that have been damaged or materially changed after delivery through improper handling.<\/p><\/li><li><p>Other products for which a statutory exception to the right of withdrawal applies.<\/p><\/li><\/ul><p>Any applicable statutory exceptions will be considered based on the specific product and circumstances.<\/p><h2>6. Damaged, Defective, or Incorrect Orders<\/h2><p>If your order arrives damaged, defective, or you receive an incorrect product, please contact us <strong>as soon as reasonably possible after delivery<\/strong>.<\/p><p>Please provide:<\/p><ul><li><p>Your order number.<\/p><\/li><li><p>A description of the issue.<\/p><\/li><li><p>Clear photographs of the affected product and packaging, where applicable.<\/p><\/li><\/ul><p>After reviewing the information, All IN GasGmbH will assess the situation and provide an appropriate resolution in accordance with applicable law.<\/p><p>Depending on the circumstances, this may include replacement, repair, refund, or another appropriate remedy.<\/p><h2>7. Return Shipping Costs<\/h2><p>Responsibility for return shipping costs depends on the reason for the return and the applicable legal requirements.<\/p><p>Where a return is due to an incorrect product, a confirmed defect, or an error attributable to All IN GasGmbH, we will provide appropriate return instructions and handle applicable costs in accordance with applicable law.<\/p><p>For other returns, the customer may be responsible for return shipping costs where permitted by applicable law.<\/p><h2>8. Original Shipping Charges<\/h2><p>Refunds of original shipping charges will be handled in accordance with applicable German and European Union consumer protection laws.<\/p><p>Where applicable, only the standard delivery cost may be refundable; additional charges resulting from a customer&#8217;s choice of a more expensive delivery method may not be refundable where permitted by law.<\/p><h2>9. Statutory Consumer Rights<\/h2><p>This Return &amp; Refund Policy does not exclude or restrict any statutory rights that consumers may have under applicable German or European Union law.<\/p><p>Where a statutory right of withdrawal, warranty, guarantee, or other consumer protection right applies, that right remains unaffected by this policy.<\/p><p>If applicable statutory law provides a longer or different period or procedure than stated in this policy, the applicable statutory requirements will prevail.<\/p><h2>10. Return Request Deadline<\/h2><p>For returns covered by our standard return policy, the customer must <strong>contact All IN GasGmbH and submit a return request within 14 calendar days from the date the product is received<\/strong>.<\/p><p>A return request can be submitted by email at:<\/p><p><strong><a href=\"mailto:info@all-in-gasgmbh.com\">info@all-in-gasgmbh.com<\/a><\/strong><\/p><p>or by contacting us through the contact information provided below.<\/p><p>Once the return request has been accepted, the customer will receive instructions regarding the return procedure and return address, where applicable.<\/p><h2>11. Refund Timeline<\/h2><p>After the returned product has been received by All IN GasGmbH and the return has been reviewed, an approved refund will be processed <strong>within 10 business days<\/strong>.<\/p><p>The actual time for the funds to appear in the customer&#8217;s account may depend on the customer&#8217;s bank, payment provider, or payment method.<\/p><h2>12. Related Policies<\/h2><p>For information about shipping and delivery, please review our <strong>Shipping &amp; Delivery Policy<\/strong>.<\/p><p>For information about payment, please review our <strong>Politique de paiement<\/strong>.<\/p><p>For additional information about using our website and services, please review our <strong>Terms &amp; Conditions<\/strong> and <strong>Privacy Policy<\/strong>.<\/p><h2>13. Changes to This Policy<\/h2><p>All IN GasGmbH may update or modify this Return &amp; Refund Policy from time to time.<\/p><p>Any changes will be published on this page with an updated effective date.<\/p><h2>14. Contact Us<\/h2><p>If you have any questions regarding returns, refunds, or applicable consumer rights, please contact us:<\/p><p><strong>All IN GasGmbH<\/strong><br \/>Gautinger Str. 84<br \/>82319 Starnberg<br \/>Germany<\/p><p><strong>Email:<\/strong> <a href=\"mailto:info@all-in-gasgmbh.com\">info@all-in-gasgmbh.com<\/a><br \/><strong>Phone:<\/strong> +49 1590 7979849<\/p><p><strong>Business Hours:<\/strong><br \/>Monday \u2013 Saturday: 10:00 AM \u2013 6:30 PM<br \/>Sunday: 10:00 AM \u2013 12:30 PM<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy Effective Date: September 29, 2026 At All IN GasGmbH, we aim to provide a clear and<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return &amp; 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