Shipping & Delivery Policy
Last Updated: October 17, 2026
At All IN GasGmbH, we aim to provide clear and transparent information regarding the processing, shipping, and delivery of orders placed through our website. Please review this policy before placing an order.
1. Shipping Destinations
We ship only within Europe Union. We do not ship to destinations outside Europe.
Our current shipping areas include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Shipping availability may depend on the delivery destination, product availability and order quantity.
2. Order Processing and Dispatch Time
Orders are processed during our regular business hours:
Monday – Saturday: 10:00 AM – 6:30 PM
Sunday: 10:00 AM – 12:30 PM
Order cut-off time: 6:00 PM Central European Time (CET/CEST). Orders placed after the cut-off time may be processed on the following business day.
Dispatch time: 0–1 business day after the order has been confirmed and the necessary payment and order details have been processed. Dispatch times may vary depending on product availability and specific order requirements.
3. Transit Time
The estimated transit time is 3–4 business days (Monday–Friday). Transit times may vary depending on the delivery destination and carrier.
4. Estimated Delivery Time
The estimated total delivery time is generally 3–5 business days, made up of:
- Dispatch/handling: 0–1 business day
- Transit: 3–4 business days
Estimated delivery times are estimates and are not guaranteed.
5. Shipping Method
All orders are shipped by pallet. The number of pallets required depends on the products and quantities ordered.
6. Shipping Costs
Our shipping rate is a flat €130 per pallet, for all destinations within Europe that we serve. The total shipping cost is calculated by the number of pallets in the order.
| Number of Pallets | Shipping Cost |
|---|---|
| 1 Pallet | €130 |
| 2 Pallets | €260 |
| 3 Pallets | €390 |
| 4 Pallets | €520 |
Shipping costs are shown at checkout and confirmed in your order confirmation.
7. Order Confirmation
After an order is placed, we may review the order details before further processing. Where necessary, we may contact you at the email address provided during checkout to confirm order details, product availability, payment arrangements and shipping arrangements. Customers are responsible for providing accurate contact and delivery information.
8. Delivery Delays
Although we aim to deliver within the estimated timeframes, delays may occasionally occur due to carrier delays, public holidays, weather conditions, customs or border procedures where applicable, incorrect delivery information, transportation disruptions or other circumstances outside our reasonable control. All IN GasGmbH is not responsible for delays caused by such circumstances.
9. Delivery Address
Please make sure your delivery information is complete and correct, including recipient name, street address, building number where applicable, postal code, city, country and contact information. Incorrect or incomplete information may result in delays or additional delivery costs.
10. Failed or Unsuccessful Delivery
If a delivery cannot be completed due to incorrect information, an unavailable recipient or other circumstances related to the delivery address, additional charges may apply. Where possible, we will work with the customer and the carrier to find a solution.
11. Delivery Inspection
Please inspect your order upon delivery. If a product appears damaged, defective or incorrect, contact us as soon as possible, keep the original packaging and send photographs where possible. For more information, see our Return & Refund Policy.
12. Related Policies
See our Payment Policy, Return & Refund Policy, Terms & Conditions and Privacy Policy.
13. Changes to This Policy
We may update this policy from time to time. Changes will be published on this page with an updated revision date.
14. Contact Us
All IN GasGmbH
Gautinger Str. 84, 82319 Starnberg, Allemagne
Email: info@all-in-gasgmbh.com
Phone: +49 1590 7979849